Refund Policy
Last updated June 2026
We stand behind our work with a genuinely frictionless refund policy — it’s one of the reasons people choose ProPicStudio.
The policy
- Refunds are available within 14 days of purchase.
- No questions asked — you don’t need to justify your request.
- Downloading your photos does not void your refund eligibility.
How to request a refund
Open Billing in your dashboard and click “Request refund” on the relevant purchase. Within policy, your request is auto-approved and refunded to your original payment method via Stripe.
Processing time
Approved refunds typically appear within 5–10 business days, depending on your bank or card issuer.
Abuse
We reserve the right to review unusual or repeated refund patterns to prevent abuse, but genuine requests within policy are always honored.